Quorum AI CEO to Deliver Inspiration Day Keynote at Call Center World 2019 in Berlin

Quorum AI CEO to Deliver Inspiration Day Keynote at Call Center World 2019 in Berlin

Schwartz to discuss Artificial Intelligence and Customer Privacy

SAN FRANCISCO – Quorum AI CEO, Noah Schwartz, will be speaking at the Call Center World (CCW) Conference in Berlin on February 21, 2019. CCW is Europe’s largest customer service conference and trade show, drawing more than 8,000 industry leaders and professionals in the customer care and service management sector from across the world. Schwartz will join other artificial intelligence (AI) experts as part of the CCW Inspiration Day event, focusing on the future of AI in business.

Schwartz’s keynote, “Service beyond the Sale: Meeting Customer Needs for Privacy, Security, and Respect with Next-Generation Artificial Intelligence,” will explore new products from Quorum AI that enable businesses to reap the benefits of AI and Big Data without risking user privacy or data security. Topics to be discussed include:

  • Learning about the “data supply chain” behind every AI and machine learning system – from data sourcing and warehousing to integration and deployment
  • Understanding how cloud-based, third-party AI services compromise the data supply chain and put customer privacy at risk
  • Enabling best practices in data supply chain management with new technology from Quorum AI

“Businesses that want to use AI and machine learning often rely on third-party, cloud-based services, sacrificing customer privacy and putting data control at risk,” said Schwartz. “In this talk, I will present alternatives that help businesses regain control of their data supply chain and protect their customers.”

CCW 2019 takes place February 18-21, 2019 at the Estrel Congress Center in Berlin. To arrange a media briefing with Noah Schwartz at CCW, please contact Jamie Romas at jamie@quorum.ai or +1 415 967 1324. For more information about CCW and to register, visit:

ABOUT QUORUM AI: Quorum AI (@QuorumAI), based in San Francisco, is a SaaS platform for artificial intelligence. Quorum AI uses proprietary algorithms and architectures that imitate how the brain encodes and learns information, resulting in unprecedented efficiency, flexibility, and transparency, and enabling users to deploy AI to any device and in any environment. For more information, visit http://quorum.ai.

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